Privacy Policy

eduXLL, a unit of Edovu Ventures Pvt. Ltd, ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.eduXLL.com., use our mobile application, and engage with our educational technology products and services.

The terms ‘you’ or ‘your’ in this Privacy Policy refers to you as the user of the Website, or any of the Services offered by us. By providing your information or availing our Services, you expressly agree to be bound by the terms and conditions of this Privacy Policy and agree to be governed by the laws of India including but not limited to Information Technology Act 2000 and rules (“Applicable Laws”).

GENERAL

You can browse the Website/ Application without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website/ Application. We may automatically track certain information about you based upon your behaviour on our Website/ Application. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website/Application or not), which URL you next go to (whether this URL is on our website or not), your computer browser information, and your IP address.

COLLECTION OF PERSONAL INFORMATION

We don’t ask you for personal information unless we truly need it. When you use our Website/ Application, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth, and customized experience. This allows us to provide Services and features that most likely meet your needs, and to customize our Website/Application to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

If you transact with us, we collect some additional information, such as a billing address, a credit/debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

USE OF INFORMATION

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. We collect personally identifiable information (name, email address, phone number, nationality, birth date, age, profession, job title, gender, place of residential address, credit card /debit card / other payment instrument details) from you when you set up a free account with us. While you can browse some sections of our Website/Application without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. We collect personally identifiable information (name, email address, phone number, nationality, birth date, age, profession, job title, gender, place of residential address, credit card /debit card / other payment instrument details) from you when you set up a free account with us. While you can browse some sections of our Website/Application without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

DISCLOSURE OF INFORMATION

We may share your personal information with our third-party service providers to perform tasks on our behalf and to assist us in offering, providing, delivering, analysing, administering, improving, and personalizing our Services. For example, service providers who assist us in performing, delivering, or enhancing certain products and services related to our delivery and operation of our Services, who provide technical and/or customer support on our behalf, who provide application or software development and quality assurance, who provide tracking and reporting functions including but limited to user id tracking functions, research on user demographics, interests, and behaviour, and other products or services. These third-party service providers may also collect personal information about or from you in performing their services and/or functions on our Services. We may also pass certain requests from you or your organization to these third- party service providers.

Our Website/ Application may provide links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites.

SECURITY PRECAUTIONS:

The security of your personal information is important to us. Taking into account the nature, scope, context, and purposes of processing personal information, as well as the risks to individuals of varying likelihood and severity, we have implemented technical and organizational measures designed to protect the security of personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable measures designed to protect personal information, we cannot guarantee its absolute security. Our security procedures also mean that we may request proof of identity before we disclose personal information to you or before we process your other requests.

ADVERTISEMENTS:

We may use third-party advertising companies to serve ads when you visit our Website/ Application. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about Services of interest to you.

DATA RETENTION:

We retain your personal information under Applicable Laws, for a period no longer than is required for the purpose for which it was collected or as required under any Applicable Privacy and Data Protection Laws. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, to enable us to exercise its legal rights and/or defend against legal claims or if required by law or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.

WITHDRAWAL OF CONSENT:

Subject to legal and contractual requirements, you can refuse to consent to our collection, use or disclosure of information about you, or you may withdraw your consent to our further collection, use or disclosure of information at any time in the future by giving us reasonable notice. Such notice should be provided in writing at the contact information provided below. Please mention “for withdrawal of consent” in the subject line of your communication. We will verify such requests before acting upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be under the terms of this Privacy Policy and Applicable Laws. In the event you withdraw the consent given to us under this Privacy Policy, you understand that such withdrawal may hamper or restrict the provision of our Services to you for which we consider that information to be necessary.

CHILDREN INFORMATION:

Use of our Services or Website is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information under this Privacy Policy.

GRIEVANCE OFFICER:

If you have complaints or query related to personal information collection, use and disclosure practices by us, you may contact, the Grievance Officer (details of the Grievance Officer are provided below) appointed by us under the Applicable Privacy and Data Protection Laws.

Name: Mr. Ashish Pandey
Email Us: [email protected]
eduXLL Location: 603, 6th Floor, ILD Trade Centre, Sector 47, Sohna Road, Gurugram – 122018, Haryana

UPDATES TO THIS POLICY

We may update our Privacy Policy from time to time. We will take reasonable steps to inform all eduXLL entities, Customers, Business Partners, and other data subjects affected by the revisions by posting the new Privacy Policy on this page and/or via email.